MGC Diagnostics Corporation () is the leader in providing innovative technology for cardiorespiratory diagnostics. We recognize that our success depends upon the capabilities of our employees to assist MGC Diagnostics in achieving its business goals. MGC Diagnostics is proud of its collaborative environment where it values contributions of each of its team members. We currently have an opening on our outstanding support team for a field applications training specialist. If you want a meaningful career where your efforts will benefit medical teams around the world and your qualifications match our requirements, please respond by emailing your resume and compensation requirements.
The company offers a competitive compensation package and an attractive employee benefit plan including PTO, Holidays, Medical, Dental, Vision, Life, Short-Term and Long-Term Disability, and 401(k) match.
This position provides the highest quality education and applications support to our customers and potential customers in the form of sales product demonstrations, applications support, education and technical support either in person or via telecommunications. Education to our customers and our internal staff will be provided in a professional manner with an emphasis on the superiority, efficiency and state-of-the-art system characteristics provided by our company's products.
OVERALL DUTIES AND RESPONSIBILITIES:
Provide applications and educational support for our customers and sales representatives.
Responsible for the education of our Technical Support staff, which will enable them to professionally respond to customer inquiries.
Provide education to our sales representatives and customers that will allow them to operate their system in an efficient manner and realize that MGC Diagnostics understands the importance of placing customers at the forefront of our concerns.
Training will be professionally taught. Emphasis will be on the superiority of our technology. Trainers will be responsible for the entire complement of education materials and ensure education room and materials reflects MGC Diagnostics' corporate image.
Applications support personnel will maintain close interface with marketing Product Managers to provide assistance with the validation of new products and provide detailed specifications for all new products as requested.
Applications Support personnel will serve as the focal point for all product development issues; interfacing with R&D, Technical Support, Quality Assurance, Sales and Manufacturing as necessary.
Provide sales applications support, which will include general applications questions and/or product demonstrations, development of sales support materials, development of sales and customer training programs and all other sales support related projects assigned.
Provide management with timely written reports on recommendations, progress and concerns. Become knowledgeable of accounts and alert management to any potential concerns.
Board certified or registered cardiopulmonary diagnostic testing, respiratory therapy or exercise physiology with 2 or more years of clinical experience required. BS or MA preferred.
Ability to effectively communicate in English. Excellent written and verbal communication skills.
Strong problem solving and troubleshooting skills.
Proficiency with pulmonary function and/or cardiopulmonary exercise testing.
Inter-department networking and PC experience preferred.
Business travel by plane or car. Overnight travel up to 85%.
Valid Driver's license.
MGC Diagnostics is an Equal Opportunity Employer. It is MGC Diagnostics policy to afford equal opportunity employment to all individuals without regard for race, color, creed, religion, national origin, sex, sexual orientation, gender identity or expression, disability, veteran status, age, familial status, marital status, genetic information, status with regard to public assistance or any other characteristic protected under federal, state or local laws. This policy applies to all phases of an individual's career, beginning with the initial recruitment and selection and continuing through the processes of placement, transfer, promotion, compensation and benefits. MGC Diagnostics will act affirmatively in all matters of equal employment opportunity, including recruitment, hiring and training of women, minority group individuals, Veterans and individuals with disabilities to assure they are provided equal opportunity of employment. MGC Diagnostics is committed to providing accessibility to employment opportunities for people with disabilities.
To apply email resume with compensation requirements to:
Employment Type: Permanent
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